Frequently Asked Questions (FAQ)

 

Q: How long does it take for my images to come back? A: Your images will be delivered within 7-10 business days, excluding holidays and weekends. If you need your images sooner, you have the option to pay a rush fee of $50, which will ensure your images are completed in just 2-3 business days.

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Q: Do you provide Photoshop services? A: Yes, we offer Photoshop services for your images. Please note that there is an additional fee per image, ranging from $25 to $40, depending on the extent of the editing required.

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Q: Do my images have to be shared on social media? A: No, sharing your images on social media is completely optional. You have full control over how and where your images are shared.

 

Q: Do you print images? A: No, we specialize in digital photography, and all images will be provided in digital format. You can easily download and print them at your convenience. Q: Can I change my outfits during the session? A: Yes, you can change outfits within the time frame of your session. However, please note that the session time will continue while you change.

 

Q: Can someone come with me to the session? A: Yes, one additional person is allowed to accompany you who is not being photographed. We kindly request that no additional people attend, as they may cause distractions during your session.

 

Q: How many images do I get? A: We prioritize quality over quantity. All images taken that reflect your unique vision and the client work will be delivered to you, ensuring that you receive only the best captures from your session.

 

Q: What happens if my child doesn't act right? A: We always strive to capture great reactions from kids! However, please remember that I am a stranger to your child, which may affect their comfort level. To help ensure a smoother session, consider the time of day you book your child's session—avoid scheduling around nap time whenever possible.

 

Q: When is the remaining balance due? A: The remaining balance is due 24 hours before the time of your appointment. You will receive a link to pay the remaining balance at that time.

 

Q: What if I do not like my images? A: As photographers, we capture what we see, and it’s important for clients to invest in their sessions by selecting appropriate wardrobe choices and utilizing experienced makeup artists and hairstylists. While Photoshop can address many issues, please note that there will be an additional fee per image for any edits made to address concerns you may have.

 

Q: What is the difference between editing, photo manipulation, and skin retouching? A: Editing refers to the adjustments made by the photographer to enhance the overall quality of the images, such as color correction and cropping. Photo manipulation and skin retouching involve changes based on specific client requests or concerns that the photographer may not have control over. If you're unhappy with certain aspects of your images, such as skin appearance, please note that additional fees may apply for these types of edits.

 

Q: What if my session is scheduled outdoors but it’s raining? A: If it rains on the day of your outdoor session, you may have the option to move the session indoors. If you prefer not to have indoor images, you can reschedule your session to a later date that works for you.